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Service support
Service driven value enhancement
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Service driven value enhancement

"Guarantee customer operation" is regarded as the highest tenet of XCMG. Since the establishment of the group, we have always adhered to the principle of "close, intimate, full life cycle, full value chain" Our value-added service concept provides you with worry free service in the whole life cycle from pre-sale, in sale to after-sale, and integrates value-added service into any link closely related to every customer.
pre-sale service

This is the information hub for us to communicate with you. We will provide you with one-stop professional services such as product introduction, technical support, service complaints, warranty and accessories consultation and sales;


Tel: 0539-2316998


In-sale service

There is always a demand for differentiation, we will do our best to assist you in the optimization and selection of equipment to help you maximize the value of the purchased equipment

After-sales service

We provide a one-year after-sales guarantee period, and we will provide free replacement and repair services for failures caused by non-human deliberate reasons